Privacy Policy
Last updated: 10/02/2026
1. Introduction
Lizor Care Ltd is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Lizor Care Ltd is the data controller responsible for your personal data.
3. Personal Data We Collect
We may collect:
- Name
- Email address
- Phone number
- Address
- Information submitted via contact or enquiry forms
- IP address and website usage data
4. How We Collect Data
We collect data when you:
- Complete a form on our website
- Contact us by email or phone
- Browse our website (via cookies and analytics)
5. Lawful Basis for Processing
We process personal data based on:
- Consent – when you submit an enquiry
- Legitimate interests – to respond to enquiries and improve services
- Legal obligation – where required by law
6. How We Use Your Data
Your data is used to:
- Respond to enquiries
- Provide information about our services
- Improve website functionality
- Meet legal and regulatory obligations
7. Data Sharing
We do not sell your data. We may share data with:
- IT and website service providers
- Regulatory authorities where required by law
All third parties are required to protect your data.
8. Data Retention
Personal data is retained only for as long as necessary for the purpose collected or as required by law.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Lodge a complaint with the ICO
ICO website: https://ico.org.uk
10. Data Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
11. Contact Us
If you have questions about this policy or your data, please contact us using the details on our website.